Notifications

Notifications can be created in Kitchen iQ to perform two functions:

  1. Send Pager notifications when items are ready

  2. Create an on screen notification for the preparation and check of a table

 

To use paging notifications a separate companion application Message Hub must be setup and the appropriate paging hardware configured on site

 

Option Description / Usage
Order

Arrows to re-order the notification rules - when the system looks for any notifications it works down the list from order 1

Name

Drop down to define the notification type

  • When All Items are Ready - pager message notification when all items on a table are ready

  • When the First Item is Ready - pager message notification when the first item on the table is ready

  • Prep Table - notification to prepare items for a table

  • Check Table - notification to complete a check back on a table

Action

Drop down to define the action

  • Message - send pager notification message (the control of who the message goes to is controlled in Message Hub)

  • Display - show a on screen ticket that should be bumped via bump bar, touch screen or message action

  • Display & Message - combination of paging message on screen ticket

Criteria Drop down to define the station criteria where the notification will be triggered from
Delay Entry box to define a timed delay before the notification is generated (Check Table only)

 

Adding New Notifications

  1. Select the Notifications tab

  2. Click Add

  3. Select the required notification type from the Name drop down

  4. Select the applicable Action from the drop down

     

    For "items ready" notification types only an action of message is available

     

  5. Select the required station from the Criteria drop down

  6. If the notification type is Check Table specify in the Delay entry box a time in MM:SS

  7. Adjust the Order as required using the up / down arrows

  8. Click Save

 

Option Description / Usage
Colour

Colour selector to define the colour of the notification indicator on the display ticket

Icon

Icon selector to define the optional icon indicator on the display ticket

Target

Entry box to define the notification completion time MM:SS

Warn Entry box to define the notification warn time in MM:SS (displayed in amber) when the notification is approaching the target time
Alert Entry box define the notification alert time in MM:SS (displayed in red) when the notification is near or at the target time
New Duration Entry box to configure the MM:SS of a new notification ticket displayed
Station Drop down to define the station that the "display" notification will appear on

 

Notification Display options are only displayed if a Prep or Check Table notification type is setup (otherwise this section remains blank)

 

Updating Display Options

  1. Select the course Colour from the picker

  2. Select an optional Icon from the drop down

  3. Update the Target | Warn | Alert times as required for the configuration of the notification in MM:SS

  4. Update the New Duration time as required for the configuration in MM:SS

  5. Select the required Stations from the drop down

  6. Click Save